DELIVERY POLICY

1. DELIVERY LOCATION

We currently deliver our products within the United Arab Emirates (UAE).

2. SHIPPING PARTNER

All shipments are handled by a trusted third-party courier service to ensure reliable and secure delivery of your orders.

3. DELIVERY TIMEFRAME

For deliveries within UAE cities, please expect your order to arrive within 1 – 2 working days from the date of purchase.

4. DELIVDERY FEES
  •  Within Dubai: A flat rate delivery fee of AED 10-20 applies.
  • For other emirates in the UAE: Delivery charges may vary and are subject to change.
5. ADDRESS AND CONTACT INFORMATION

To avoid any delivery delays, please ensure to provide accurate and complete delivery address details along with your contact information during the checkout process.

6. DELIVERY NOTIFICATION

Our courier partner will notify you via email, call or SMS regarding the estimated delivery time and any updates regarding your shipment.

7. DELIVERY CONFIRMATION

Upon successful delivery of your order, you will receive a confirmation notification.

8. SUPPORT

For any inquiries or assistance regarding your delivery, please contact our customer support team at office.ae@progress-beauty.com.

9. POLICY UPDATES

We reserve the right to update our delivery policy at any time. Any changes will be communicated to our customers through our website or via email.

By placing an order on our website, you agree to abide by the terms and conditions outlined in our delivery policy.